Terms and conditions
Terms & Conditions
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Effective Date: 25/06/2025
Welcome to Laxxe Crew. These Terms & Conditions ("Terms") govern your use of our website www.laxxecrew.nz ("Site") and the purchase of products and services from us ("Laxxe Crew," "we," "us," or "our"). By accessing the Site, placing an order, or engaging with us, you agree to be bound by these Terms. Please read them carefully before using our Services.
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1. Use of the Site
You agree to use the Site for lawful purposes only. You must not use the Site for any activity that violates any local, national, or international law or regulation.
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2. Products & Orders
All products listed on the Site are subject to availability. We reserve the right to cancel or refuse any order at our discretion, including for suspected fraud or pricing errors. By placing an order, you agree that:
You are at least 18 years of age or have legal parental/guardian consent.
You have provided accurate, complete, and current personal and payment information.
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3. Pricing & Payment
All prices on the Site are listed in New Zealand Dollars (NZD) and include GST (where applicable). We accept payment via secure third-party payment gateways. Laxxe Crew is not responsible for any additional bank fees or currency exchange charges that may apply.
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4. Shipping & Delivery
We ship throughout New Zealand and to select international locations. Estimated delivery times and rates are listed at checkout. During peak periods (e.g., sales, launches, holidays), delays may occur. Once an order has been dispatched, we are not liable for delays caused by shipping carriers. You will receive a tracking number via email.
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5. Returns & Refunds
We do not offer refunds for change-of-mind purchases. If your item arrives faulty or damaged, please contact us within 7 days of delivery. We will provide a repair, replacement, or refund in accordance with the New Zealand Consumer Guarantees Act 1993. Returned items must be unused, in original packaging, and accompanied by proof of purchase. Store credit may be offered at our discretion.
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6. Intellectual Property
All content on the Site—including images, graphics, text, logos, and designs—is the property of Laxxe Crew and protected by copyright and trademark laws. You may not use, copy, or distribute any part of this site without our express written permission.
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7. Promotions & Discounts
All promotions and discount codes are subject to specific terms and may not be combined. Laxxe Crew reserves the right to cancel or modify any promotion at any time.
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8. Account Management
If you create an account on our Site, you are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use.
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9. Limitation of Liability
To the maximum extent permitted by law, Laxxe Crew shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or purchase of products. Our liability is limited to the amount paid by you for the product or service in question.
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10. Governing Law
These Terms are governed by and construed in accordance with the laws of New Zealand. Any disputes arising from these Terms or the use of the Site shall be subject to the exclusive jurisdiction of the New Zealand courts.
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11. Changes to These Terms
We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of the Site constitutes your acceptance of the revised Terms.
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12. Contact Us
For any questions about these Terms or your purchase, please contact us:
Email: laxxecrew@gmail.com
Laxxe Crew Ltd, Flagstaff, Hamilton 3210, New Zealand
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Thank you for choosing Laxxe Crew.